Tivis Hot Swap Warranty
When you buy a hot swap option you buy speed that reduces your downtime. If your unit fails, we will send you a replacement unit while your defective unit is repaired. We will make our best effort to provide you with a replacement unit next business day.*
Your product must be within its original factory warranty or extended warranty. The hot swap option does not extend the warranty period. Instead it changes the type of warranty service offered.
For more information on our Hot Swap Warranty read the Hot Swap Terms and Condition document.
*Next business day replacements request must be placed before 12:00pm PT. Late request or other circumstances can delay shipping.